About Us Community Owned Banking Code of Practice

What makes WAW a great customer owned local bank?

WAW is owned by the people who bank with us. We have more than 24,000 customers, 13 branches and $500 million in assets and we directly contribute to local community initiatives that build important social and environmental programs in our region.

 

As a bank, we live and breathe the Customer Owned Banking Code of Practice.

The Customer Owned Banking Code of Practice

The Customer Owned Banking Code of Practice (COBCOP) is a code of practice for Australia's customer owned banks, credit unions and building societies which outlines how they will deliver on their pledge to always put customers first. It has been developed in close consultation with the community, government and consumer groups.

What does this mean for WAW Customers?
What does it mean to be part of a mutual, like WAW?
Our 10 key promises to you
How to find out more or get a copy

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