Support Ways To Bank Visa Debit Card

Visa Debit Card

Enjoy the convenience of paying directly from your account, with all the security that Visa provides. 

 

Visa Debit Card 

A Visa Debit card works like cash, it is issued with your account and uses funds directly from your bank account. Accepted in locations worldwide, online, and over the phone, a Visa Debit card offer quick, secure and convenient access to your money.

Visa Debit cards are available with many WAW Transaction accounts, check out all of our Transaction Accounts to find an account that works for you.

For all the details on the Visa Debit Card, please refer to the WAW Product Disclosure Document.

 

Keeping your transactions safe online with Visa Secure 

WAW employs various systems to ensure our customers accounts and transactions are as safe as possible. One way that we ensure your transactions are protected is the Visa Secure system. Visa Secure offers an extra layer of security for some online transactions.

For some online purchases, you may be directed to a “Payment Authentication” screen, this helps ensure that the person using your card is you, protecting you from fraud. You will receive a code via SMS, this code will be required to complete the transaction; once you enter the code the transaction will proceed.
 

Visa Secure FAQ 

What happens if I don't receive a code via SMS? 

It’s important that WAW has your correct mobile phone number. If we don’t have the correct phone number, the transaction will not proceed. If you need to update your details, please call us on 1300 368 555.

How do I check if WAW has my mobile phone number? 

You can check your contact details in Internet Banking.

Do I need to register for this service? 

Visa Debit Card holders are automatically registered for this free service. 

What happens when I am overseas and shopping online?

Get in touch with us before you head overseas and we can help you make sure online transactions will proceed when you’re overseas. Make sure to check with your phone provider to ensure you’re set up to receive SMS messages overseas.
Find out more information about Visa Secure on the Visa website

If you require assistance, please call us on 1300 368 555

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